We're Here to Help
Get in Touch With Us
Questions about your order, feedback, or anything else — our team is here 7 days a week and we always respond fast.
🕐 Support Hours
Monday – Friday
9:00 AM – 10:00 PM
Saturday
10:00 AM – 9:00 PM
Sunday
10:00 AM – 8:00 PM
Public Holidays
10:00 AM – 6:00 PM
📦 Orders are accepted and dispatched 7 days a week including public holidays.
💬 Our Response Promise
📱
WhatsApp & Phone
Answered within minutes during support hours
✉️
Email
Response within 2–4 hours on business days
🛒
Order Issues
Priority handling — resolved same day
🔄
Refunds & Replacements
Processed within 24 hours, no questions asked
Find Us
Our Location
Warehouse & operations hub — not open for walk-in retail
Address
Warehouse 12, Ras Al khor Industrial 2,
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Delivery Coverage
All 7 Emirates — Same day in Dubai,
Next day everywhere else
Next day everywhere else